NetGuard Technologies, LLC – SMS Privacy Policy

 NetGuard Technologies, LLC may collect personal information that customers voluntarily provide when contacting us, requesting services, submitting forms, or communicating with our team. This information may include:

• Name 
• Company name 
• Email address 
• Mobile or telephone number 
• Service request details 
• Billing or account information 

We may also collect limited technical information through our website, such as IP address, browser type, and website usage data.

 The information we collect may be used to:

• Provide requested services and support 
• Schedule appointments and installations 
• Send service-related notifications and updates 
• Respond to customer inquiries 
• Maintain account records 
• Improve customer experience and business operations 
• Comply with legal and regulatory requirements

By providing your mobile phone number through our website forms, onboarding process, support requests, or direct communication with our staff, you consent to receive SMS text messages from NetGuard Technologies, LLC regarding:

• Service appointments 
• Account notifications 
• Technical support updates 
• Project communications 
• Operational and customer service messages 

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

• STOP to unsubscribe 
• HELP for assistance 

Consent to receive SMS messages is not required as a condition of purchase.

 No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except subcontractors and service providers that support business operations such as messaging platforms, customer support systems, and technical infrastructure providers.

NetGuard Technologies, LLC does not sell customer personal information.

We may share information only when necessary to:

• Provide contracted services 
• Work with trusted vendors or subcontractors 
• Comply with legal obligations 
• Protect company rights, property, or safety 
• 
  

All third parties are expected to maintain appropriate confidentiality and security standards.

 We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, misuse, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

 Customer information is retained only as long as necessary for operational, legal, accounting, or service-related purposes. 

 NetGuard Technologies, LLC reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. 

 If you have questions regarding this Privacy Policy or SMS communications, please contact:

NetGuard Technologies, LLC

📧 support@netguardtechnologies.tech

📞 (989) 301-1293

🌐 https://netguardtechnologies.tech/

We will review each case individually and respond within 5–10 business days.